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terayres1515
terayres1515
Participant
Mar 12, 2020 3:29 AM UTC
Question

Can I recover meeting host information accidentally deleted?

We are an online school and a teacher (meeting host) is taking a long holiday so I wanted to replace him with another host. When I removed him from the meeting hosts list I was given the choice "delete" or "delete and de-identify" (Delete being to permanently remove him it stated). So I chose the second option. Since when I can no longer see any trace of him or his lesson materials or lesson recordings.

Can he be reinstated as a user and recover all his materials, recordings etc for when he returns?

 

Terence

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Mar 12, 2020 7:57 PM UTC

    Delete and de-identify means that it removes that user account and renames or relocates any content or meetings owned by that user. There is a blog post about it here: https://blogs.adobe.com/connectsupport/adobe-connect-9-8-0-1-new-deletion-feature-with-de-identification/

     

    See if that answers where you can find the content from that user account. If that doesn't help, you may need to talk to Adobe Support to find what you are looking for or have it restored.

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