Can not save a meeting record.

I can not save a meeting record.

After you select where to save the meeting record, an error occurs:

The name of the failed application: adobeconnectaddin.exe, version: 11.9.979.355, time stamp: 0x5892dfe4

The name of the failed module: adobeconnectaddin.exe, version: 11.9.979.355, time stamp 0x5892dfe4

Exception code: 0xc0000005

Error offset: 0x007be5be

Bad Process ID: 0x8e0

The time to start a failed application: 0x01d29ef9cddc56f4

The path of the failed application: D:\ bla-bla \adobeconnectaddin.exe

The path of the failed module: D:\ bla-bla \ adobeconnectaddin.exe

I reinstalled the plug-in.

Windows 7 pro 32bit, browser Chrome 56 & IE11.

What can you advise?