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Participant
June 23, 2015
Question

Can't Run Summary Report on a Course

  • June 23, 2015
  • 1 reply
  • 302 views

If I navigate to one of my courses, then go to the reports tab, the "Summary" shows as blank. The course has many enrollees, around 87,000. See image below.

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1 reply

Jorma_at_Knox
Legend
June 23, 2015

Is the Course part of a Curriculum?

Participant
June 24, 2015

Thanks for replying Jorma.


No, this particular course is not part of a curriculum.

We do have curriculums set up for other courses and all of the same members enrolled in that curriculum. The reports for that curriculum work fine, despite having the same user group.

Jorma_at_Knox
Legend
June 24, 2015

Well, that takes my silver bullet. You will likely need to reach out to Adobe to verify that there isn't an issue in the data base or with the reporting function of that course.

The reason I asked about the curriculum is that the course won't show reports for users enrolled through a curriculum. You can only access the reports through the curriculum reporting functions.