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Participant
Jun 23, 2015 9:51 PM UTC
Question

Can't Run Summary Report on a Course

If I navigate to one of my courses, then go to the reports tab, the "Summary" shows as blank. The course has many enrollees, around 87,000. See image below.

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3 replies

Jorma_at_Knox
Legend
Jun 23, 2015 10:43 PM UTC

Is the Course part of a Curriculum?

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Participant
Jun 24, 2015 3:00 PM UTC

Thanks for replying Jorma.


No, this particular course is not part of a curriculum.

We do have curriculums set up for other courses and all of the same members enrolled in that curriculum. The reports for that curriculum work fine, despite having the same user group.

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Jorma_at_Knox
Legend
Jun 24, 2015 4:13 PM UTC

Well, that takes my silver bullet. You will likely need to reach out to Adobe to verify that there isn't an issue in the data base or with the reporting function of that course.

The reason I asked about the curriculum is that the course won't show reports for users enrolled through a curriculum. You can only access the reports through the curriculum reporting functions.

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