Can't share a PDF in the latest version of Connect

Forum|Forum|4 years ago
April 12, 2021
1 reply
186 views

I'm running the latest version, in Standard mode. I can't share a PDF. I've tried dragging and dropping and loading from files. It says the selected document could not be retrieved, try uploading the document again. I've read some others having a similar issue, is this a known issue?

Desktop application

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Chris Zabriskie

Known Participant

Hi, Melissa.

I just tried it. It seemed to work fine for me. Are you talking about sharing a PDF document in a Share Pod, so it can be viewed on screen? That's what I just tried. I assumed there would be no difficulties with File Share. I've used that in the last day or two.

Chris

melissapiccone

Author

Community Expert

Yes, that is what I was trying to do. I think the file has a password to edit. Someone else succeded in uploading for me - must just be me.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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