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Jul 8, 2014 11:19 AM UTC
Answered

Cannot access the adobe

Dear,

I am not able to access the recorded session from my University. For some reason it asks for the password which did not ask before. The session link is

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Can anybody help me with this???

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    Dave MerchantCorrect answer
    Legend
    Jul 8, 2014 11:46 AM UTC

    Access to Connect recordings is controlled by the person who hosted the 'room' - they can decide to require authentication to prevent people from sharing it, but that's nothing to do with Adobe and nothing we can change. Contact your university for help.

    1 reply

    Dave MerchantCorrect answer
    Legend
    Jul 8, 2014 11:46 AM UTC

    Access to Connect recordings is controlled by the person who hosted the 'room' - they can decide to require authentication to prevent people from sharing it, but that's nothing to do with Adobe and nothing we can change. Contact your university for help.

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