Cannot advance through Captivate quiz after publishing to Adobe Connect.

Forum|Forum|13 years ago
February 4, 2013
1 reply
805 views

We use Adobe Connect to present live on-line webinars to our students. We have been using Captivate to survey the students at the beginning and end of each class. I created quizzes in Captivate and published them to our Connect server. Most of the time the quizzes work fine. But some students are not able to click the submit button and advance through the quiz. Any ideas why some participants wouldn't be able to complete Captivate quizzes?

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Jorma_at_Knox

Legend

I believe there is a bug related to this. Try publishing the Captivate presentation locally and then uploading it to Connect, instead of publishing directly to Connect. See if that resolves the issue.

A

Anonymous

I will try that with our classes today. The weird thing is that we have 3 meeting rooms that we use these Captivate surveys in, and the same student can complete the survey in one meeting room but not another.

Jorma_at_Knox

Legend

That is odd, and makes it sound like a Connect issue. You may want to have Adobe look at the server logs and see if there is an error thrown that can help identify the issue.

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