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A
adover82
Participant
January 8, 2007
Question

cannot connect to a meeting room in breeze

  • January 8, 2007
  • 2 replies
  • 690 views
hi, We have our own breeze server situated off site. Everything else within breeze works fine, setting up users, adding online quizzes etc, but it is not currently letting us enter a meeting room, it just takes ages trying to connect then brings up an error message. Ive been through the troubleshooters and all my settings are fine. any ideas?
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    2 replies

    A
    Anonymous
    January 15, 2007
    Hi,

    Also try to verify if the host mappings are set correctly. Configuration can make or break the features. Please refer to the TechNote below for more information:

    Setting the Application Console Manager after Breeze 5 installation completes
    http://www.adobe.com/go/558bf0bb
    A
    adover82Author
    Participant
    January 22, 2007
    quote:
    Originally posted by: Hp Lorenzana
    Hi,

    Also try to verify if the host mappings are set correctly. Configuration can make or break the features. Please refer to the TechNote below for more information:

    Setting the Application Console Manager after Breeze 5 installation completes
    http://www.adobe.com/go/558bf0bb


    Thanks for the quick response, although this has all been checked and appears to be in order, yet we still cannot connect to the actual meeting room! Highly frustrating, any more ideas?
    A
    Anonymous
    January 25, 2007
    hello dubble,
    what error message is reported?
    what does the Adobe test meeting ( http://admin.adobe.acrobat.com/common/help/en/support/meeting_test.htm) page say?
    what your own test meeting page ( http://{your.breeze.domain}/common/help/en/support/meeting_test.htm)?
    A
    adover82Author
    Participant
    January 15, 2007
    just some additional info which may or may not be of use, but we have opened all necessary ports, the main one in question being 1935 for the RTMP flash meeting rooms. But still this is not working! any ideas?
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