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A
Anonymous
December 16, 2014
Question

cannot connect to meeting using windows xp; have version 11.2 flash player but keeps asking me to install it.

  • December 16, 2014
  • 1 reply
  • 825 views

Since the latest update to Flash Player last week, my adobeconnect will not allow connection to a meeting, message says I need to install version 11.2 (npapi 16.0.0.235) for firefox. I have already downloaded and installed it, this is evident from Advanced tab of Adobe in control panel. How to fix this?  I have also installed the latest flash player 9 debugger for firefox but this is not helping me.

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    1 reply

    T
    teachbit
    Participating Frequently
    May 6, 2015

    I have the same problem on a Macintosh running OS 10.9.5. Connect keeps asking m to install Flash, no matter if I use Safari, Firefox or Chrome.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 6, 2015

    teachbit‌ Try this workflow to see if it gets Flash Player working: Uninstall Flash Player | Mac OS Reinstall Flash Player and share the results.

    T
    teachbit
    Participating Frequently
    May 8, 2015

    I uninstalled Flash and reinstalled it, but have still the same problem. I am on MacOS 10.9.5 I cannot neither attend a actual connect meeting nor see the recorded ones...

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