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jrmitchell
Participant
October 29, 2013
Question

cannot upload and share swf or captivate files in adobe connect

  • October 29, 2013
  • 1 reply
  • 469 views

I'm trying to add a Captivate 6 file to my meeting in Adobe Connect 8. I can publish to the server but when I open a pod in the meeting room and share the document, it will not show properly. It will continue to spin but never upload (in Chrome it freezes the screen and in IE it spins and makes awful white noise). Uploading different ways does not make a difference. I am able to upload PPT and Presenter files fine. I migrated to a new server in July and wonder if some configuration is wrong. Any suggestions on what to try next?

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    1 reply

    A
    Adobe Employee
    AAnkurA
    Adobe Employee
    October 30, 2013

    I am assuming that you are using the direct option of publishing to Connect server. It will be worth the effort to try first publishing to a local ZIP file and then uploading the ZIP in Connect.

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