Cannot upload content to hosted Connect Pro...
Is there something wrong with Adobe Connect Pro today?
I attempted to "Upload Connect" or in other words, replace the current lesson content. After waiting for the 4mb zip file to upload, the following error message was displayed:
| Request Not Processed |
| The system was unable to process your request. For further assistance, please check out the Connect Pro support center or contact Connect Pro support. |
The result of this is that now I no longer have any lesson available from this link. The old lesson is gone and the new lesson did not successfully upload.
On the lesson link page I now see:
Your content is currently being processed. Thank you for your patience.
Content Information
Title: Console_3_Intro_Lesson_1_of_3
Disk usage: 0.0 KB
Anyone have any ideas what this is happening? I really want to avoid Adobe's horrible support, if possible.
I also thought I would try out my luck with the Adobe chat system. I have had successes in the past with this service. Unfortunately, I noticed that for the longest time, the chat system has been unavailable with the message:
OUR CUSTOMER SERVICE SPECIALISTS ARE OFFLINE NOW. PLEASE TRY AGAIN LATER.
Does anyone know the status of this service?
In case you did not know, it is (was) available as a link here: http://www.adobe.com/aboutadobe/contact.html
Thank you
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