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April 24, 2012

I have the same problem. Anyone able to help fix this prob?

Thks in advance.

Jorma_at_Knox
Legend
April 24, 2012

I believe that this page is only available if you have an account purchased through adobe.com. If you purchased your account through a reseller, then you need to go back to your reseller to make changes to your licensing.

April 24, 2012

Hi, Jorma.

thanks for replying.

To be honest I bought it via Adobe website. No intermediate or reseller was involved. Still wondering why I cannot access my service plan page...

Thanks for your help anyway.