Skip to main content
Participant
January 3, 2008
Question

Changing the boring/generic new user email

  • January 3, 2008
  • 2 replies
  • 691 views
I would like some way to change the boring & generic email that Connect Enterprise sends out when you create a new user. It's not very friendly and the "click here to log in" link takes the new user to a page I would rather them not see.

How can I edit the email that Connect sends out to be a little more customized, personalized, and user friendly?

Dave Bissette
Training Mgr
ShipOnSite
    This topic has been closed for replies.

    2 replies

    Jorma_at_Knox
    Legend
    January 4, 2008
    Dave,

    The short answer is that it is not editable. You can do a work around where they are not sent an email and you send them one giving them the info they need in the format you want. I would recommend that you create a template email and just fill in their user name and password each time you put a new user in. This will be time consuming but will give you the desired result you want.

    Jorma@RealEyes
    Oak_Owl1Author
    Participant
    January 4, 2008
    Jorma.... thanks for the reply. I figured it was going to be something similar to that.

    Dave
    Oak_Owl1Author
    Participant
    January 3, 2008
    Here is the email it sends out... yuckk!

    From: *********@shiponsite.com [mailto:**********@shiponsite.com]
    Sent: Thursday, January 03, 2008 5:08 PM
    To: ********@shiponsite.com
    Subject: Adobe Connect Enterprise User Information

    Hello Jason Milton,

    Welcome! A user account has been created for you on Adobe Connect Enterprise by Dave Bissette (***********@shiponsite.com).

    Adobe Connect Enterprise is an integrated web communication solution for real-time meetings, eLearning, and online presentations that audiences can see and hear anytime, anywhere, through any standard web browser. Depending on which applications your organization has selected, you'll be able to use Connect Enterprise to deliver rich, engaging content through live meetings, online training courses, on-demand presentations, or all three.

    Your account information is as follows:

    Adobe Connect Enterprise Account:

    Account Name: ShipOnSite - **********
    Administrator Contact Information: "Acrobat Connect" <admin@acrobat.com>

    Please use the following login and password when accessing Adobe Connect Enterprise:

    Your Login ID: ********@shiponsite.com
    Your Password: ***********

    To begin using Adobe Acrobat Connect Professional, please browse to the following "Getting Started Guide" at:

    http://boring URL I would rather them not see....

    In addition to the "Getting Started" guide, we recommend you visit the following resources to learn more about using Adobe Connect Enterprise:

    Adobe Connect Enterprise Resource Center (tutorials, best practices, and other resources):
    http://www.adobe.com/resources/breeze/
    Adobe Connect Enterprise Support Center (self-service and assisted support options):
    http://www.adobe.com/go/breeze_contact_support_en
    Adobe Connect Enterprise Developer Center (technical resources):
    http://www.adobe.com/devnet/breeze/

    Thank you,
    "Acrobat Connect" <admin@acrobat.com>

    Adobe, the Adobe logo, Adobe Connect, Acrobat and Acrobat Connect are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
    January 18, 2008
    Hi Dave,

    My Email looks similar but I can't get it to include the username and password that the person has choosen. How did you get that in there.

    You can change the email formatt from your admin interface by logging in and selecting Event Management --> Event Name --> Email Options--> Customize.
    I don't know if that is what you are looking for but it will you allow you to change the email some what to customize it.

    If you could help me out with username and password it would be appreciated.