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J
JJones
Inspiring
May 13, 2013
Answered

Chat Box notification options: Global or Local?

  • May 13, 2013
  • 2 replies
  • 853 views

When I set the Chat Pod notification option to "disable" (Preferences/Chat Pod), is that a local setting or will it disable the chat pod pop-up box for all participants?

    This topic has been closed for replies.
    Correct answer Jorma_at_Knox

    It is a room setting, so it is global for all Presenters/Hosts in the room. Participants don't receive chat notifications. Presenters/Hosts should only see the notifications when their focus is not on the Meeting Room. This would be when they are screen sharing, for example.

    2 replies

    J
    JJonesAuthor
    Inspiring
    May 14, 2013

    Presenters/Hosts should only see the notifications when their focus is not on the Meeting Room. This would be when they are screen sharing, for example.

    This is, of course, my problem. Our presenters are seeing the boxes while screen sharing, which results in the viewers all seeing a cross-hatched area where the box is blocked from the screen share. How can I prevent this box from popping up while screen sharing? Can a presenter turn it off locally?

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 14, 2013

    Either turn them off all together, which may mean that there is a TA or SME the room to answer questions while the presenter just presents, or use dual monitors. The notification pop-up only shows on the primary monitor, so if the presenter shares their secondary monitor, they will see the notifications on their other screen, but the attendees won't.

    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    May 13, 2013

    It is a room setting, so it is global for all Presenters/Hosts in the room. Participants don't receive chat notifications. Presenters/Hosts should only see the notifications when their focus is not on the Meeting Room. This would be when they are screen sharing, for example.

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