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GregFry1
Participant
June 6, 2013
Question

Connect 9.0.3 Mac Add-in

  • June 6, 2013
  • 1 reply
  • 1387 views

Is the Adobe Connect 9.0.3 Mac Add-in compatible with Retina Macbook Pro, i.e. does it enable interaction with the flash player dialog related to webcam and adio permissions?

This topic has been closed for replies.

1 reply

Nikhil Sharma
Adobe Employee
Nikhil Sharma
Adobe Employee
June 6, 2013

hi GregFry1,

Are you facing any issue on clicking the flash dialogs .

also could you provide your add-in version + osx version.

G
GregFry1Author
Participant
June 6, 2013

I am currently using a 3 year old MacBook Pro OS 10.6.8. My institution 'Charles Sturt University (Australia)' uses Adobe Connect 9. I am not sure what version add-in I am using, but the Adobe Connect digest.s file makes reference to Adobe Connect Addin 9.4.95.010U.

I do not have any problems with the Adobe Connect add-in at the moment, but would like to update this laptop to a new Retina Macbook Pro OS 10.8.3.

But I wanted to check compatibility with Adobe Connect and found the following reference to Retina display and problems with flash dialogs - http://helpx.adobe.com/adobe-connect/kb/unable-click-flash-player-dialog.html

Is this likely to cause problems with the current Adobe Connect addin?

thnks,

Greg

Nikhil Sharma
Adobe Employee
Nikhil Sharma
Adobe Employee
June 9, 2013

Hi GregFry1 ,

The problem of flash dialogs being unresponsive is on FP i was concerned about in case you are using an ols version of add-in that might be affected by this.

To check you add-in version :

Open meeting in add-in on your both osx machiens

1) click on help in top right of the room.

2) click on about adobe conect.

and please confirm if you are using different or same version on both.

regards

Nikhil

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