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Anonymous
October 18, 2017
Question

Connect 9.7 and independent/standalone application

  • October 18, 2017
  • 2 replies
  • 385 views

I am aware of the imminent release of Connect 9.7 and I noticed there is a strong promotion of the new standalone application.

My company uses Adobe Connect for training and updates purposes and this new update looks revolutionary and problematic at the same time: actually all the Connect users in my company are accessing to training materials and live communication through a link published in our internal website and everything is managed from web; so if we need to use an application we have to change many things.

My compelling questions are:

  • will be the Adobe Connection app, the only way to use Connect from now on? (not from web anymore)
  • it seems the application doesn't supports Windows XP. It's sad to say that almost 10% of our customers are still using XP, so we have no choice to push them to use other OS?
  • Our website provides direct connection to Connect room and authenticates them directly (the don't need to provide their Adobe Connect credentials, everything is done in the background by our web service), now seems the applications explicitly asks URL, Username and Password: is there a way to create a link that can open and authenticates the user inside the right room with one-click only? (for example, some command-line parameter...)

Thank you so much in advance for any help!

This topic has been closed for replies.

2 replies

Jorma_at_CoSo
Jorma_at_CoSo
Legend
October 18, 2017

Squadra  wrote

My compelling questions are:

  • will be the Adobe Connection app, the only way to use Connect from now on? (not from web anymore)

No, the App is the new version of the Add-in. If your users are joining using Flash in their browser, nothing will change.

Squadra  wrote

  • it seems the application doesn't supports Windows XP. It's sad to say that almost 10% of our customers are still using XP, so we have no choice to push them to use other OS?

XP hasn't been officially supported for many years now. However, if your user base is not having any issues joining now, you should be fine with the new release of 9.7. The problem may be about installing the App, it may or may not work in XP.

Squadra  wrote

  • Our website provides direct connection to Connect room and authenticates them directly (the don't need to provide their Adobe Connect credentials, everything is done in the background by our web service), now seems the applications explicitly asks URL, Username and Password: is there a way to create a link that can open and authenticates the user inside the right room with one-click only? (for example, some command-line parameter...)

Using the API's to authenticate the users before joining a Connect session should still work. Just think of the App as the new Add-in.

Thomas Gunter-Kremers
Thomas Gunter-Kremers
Participating Frequently
October 18, 2017

You can still join with Flash, you can still use the mobile apps, the app just replaces the add in.

Also remember supported means tested.

The option to ask for a URL is an option not a requirement.

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