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Michael5C81
Participant
October 7, 2020
Question

Connect crashes when sharing screen

  • October 7, 2020
  • 3 replies
  • 441 views

Hi,

everytime we (3 Persons with nearly the same computers) try to share a screen with a resolution > 1920x1080 the program crashes.

If we set the resolution to 1920x1080 it doesn´t crash.

What can we do so we are able to use the whole screen of our Microsoft Surface Pros (v2019)?

 

Thanks in advance

Michael

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    3 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    October 16, 2020

    I find that screen sharing at a lower resolution provides a better visual experience for attendees along with a significant bandwith savings to boot. I've rarely seen a benefit to sharing a higher resolution image that gets squished down to fit in the share pod.

    M
    Michael5C81Author
    Participant
    October 7, 2020

    Oh, some more information: We´re using Windows 10 Professional (updated)

    D
    defaultqfcfkndxia0c
    Participant
    October 7, 2020

    Same thing happened to me today! Following for an advice.

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