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Michael5C81
Participant
Oct 7, 2020 10:44 AM UTC
Question

Connect crashes when sharing screen

Hi,

everytime we (3 Persons with nearly the same computers) try to share a screen with a resolution > 1920x1080 the program crashes.

If we set the resolution to 1920x1080 it doesn´t crash.

What can we do so we are able to use the whole screen of our Microsoft Surface Pros (v2019)?

 

Thanks in advance

Michael

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    3 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Oct 16, 2020 7:48 PM UTC

    I find that screen sharing at a lower resolution provides a better visual experience for attendees along with a significant bandwith savings to boot. I've rarely seen a benefit to sharing a higher resolution image that gets squished down to fit in the share pod.

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    Michael5C81Author
    Participant
    Oct 7, 2020 10:46 AM UTC

    Oh, some more information: We´re using Windows 10 Professional (updated)

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    defaultqfcfkndxia0c
    Participant
    Oct 7, 2020 8:23 PM UTC

    Same thing happened to me today! Following for an advice.

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