Connect crashes when sharing screen

Forum|Forum|5 years ago
October 7, 2020
2 replies
435 views

Hi,

everytime we (3 Persons with nearly the same computers) try to share a screen with a resolution > 1920x1080 the program crashes.

If we set the resolution to 1920x1080 it doesn´t crash.

What can we do so we are able to use the whole screen of our Microsoft Surface Pros (v2019)?

Thanks in advance

Michael

This topic has been closed for replies.

Jorma_at_Knox

Legend

I find that screen sharing at a lower resolution provides a better visual experience for attendees along with a significant bandwith savings to boot. I've rarely seen a benefit to sharing a higher resolution image that gets squished down to fit in the share pod.

M

Michael5C81Author

Participant

Oh, some more information: We´re using Windows 10 Professional (updated)