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Participant
Jan 18, 2021 12:33 PM UTC
Question

Connect doesn't start properly since last week

Since last week (I suppose since the last small update) I cannot login to Connect rooms anymore. The desktop app tries to login (as a guest) then the window closes and opens infinitely. It seems it tries to enter the room but then immediately goes back to the login window. Rebooting and reinstalling several times changed nothing. Before that I never had any issues. Any ideas?

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2 replies

Jorma_at_Knox
Legend
Jan 18, 2021 3:22 PM UTC

**Update**

Sorry, just re-read your post and realized you did reinstall the app. Does it work for other Connect rooms or is the experience no matter what room you join?

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LesenagerAuthor
Participant
Jan 18, 2021 3:53 PM UTC

Unfortunately it's no matter what room.

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