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Participant
January 18, 2021
Question

Connect doesn't start properly since last week

  • January 18, 2021
  • 1 reply
  • 158 views

Since last week (I suppose since the last small update) I cannot login to Connect rooms anymore. The desktop app tries to login (as a guest) then the window closes and opens infinitely. It seems it tries to enter the room but then immediately goes back to the login window. Rebooting and reinstalling several times changed nothing. Before that I never had any issues. Any ideas?

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1 reply

Jorma_at_CoSo
Legend
January 18, 2021

**Update**

Sorry, just re-read your post and realized you did reinstall the app. Does it work for other Connect rooms or is the experience no matter what room you join?

LesenagerAuthor
Participant
January 18, 2021

Unfortunately it's no matter what room.