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dddugan
Participant
December 28, 2006
Question

Connect Enterprise on 64-bit?

  • December 28, 2006
  • 2 replies
  • 365 views
Has anyone installed Adobe Connect Enterprise 6 on a 64-bit OS yet? It's supposed to work according to www.adobe.com/go/90c5c948. However, after selecting the install language a dialog appears: "You must have at least 512 MB of physical memory to install Adobe Connect. This machine has only 0 MB of memory. Setup will now abort."
This is on a freshly installed Windows Server 2003 R2 Enterprise x64 Edition box.

Help?
    This topic has been closed for replies.

    2 replies

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    ddduganAuthor
    Participant
    January 10, 2007
    As it turns out, this error is related to the amount of memory in the system and the Windows API call that checks the available memory. Limiting the system to 2GB of RAM (from 4GB) allows setup to proceed. While Adobe suggested physically removing memory, I added /maxmem=2048 to the boot.ini file instead. Presumably after install the system can accommodate the full 4GB.
    M
    mustangcharlie
    Participant
    January 7, 2007
    I'm having an identical problem with Breeze 5.1 SP2 and W2K3 R2 Enterprise 64-bit. Anybody else?
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    ddduganAuthor
    Participant
    January 8, 2007
    mustangcharlie, as the TechNote I mentioned specifically states, Breeze 5.x does not run on 64-bit.

    To update everyone on Connect with 64-bit.... Adobe support is currently trying to reproduce the problem. The tech I worked with said there were "comments in the system" that imply "we may not actually be supporting Connect on 64-bit". He spoke with an engineer who confirmed it should work on 64-bit, and now the tech is trying to reproduce my issue for the engineering team. And so I wait, and consider reinstalling the box with 32-bit Windows....

    Cheers.
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