Skip to main content
B
blufishmedia
Participant
October 8, 2014
Question

Connect Firewire camera to Adobe Connect

  • October 8, 2014
  • 1 reply
  • 359 views

I'm connecting my Firewire camera (Panasonic AG-AC160) to my MBP.  AC recognizes the camera in the "choose camera" drop down, along with the built in FaceTime camera. When I select the FW camera, all I get is black. The FaceTime camera works fine. Any ideas? This same setup worked fine in GoTo Meeting. Thanks!

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    October 8, 2014

    The Video pod in Connect only supports video up to 480P, try reducing the resolution of the video and see if that works.

    B
    blufishmediaAuthor
    Participant
    October 8, 2014

    Thanks for the response, Jorma. I'm currently shooting SD, 480i.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    October 8, 2014

    Hm, make sure no other applications are using the video stream, as only one application can use it at a time. I'd also double check that the video pod is set to high quality (480). Beyond that, it may be a matter of testing the video on another computer to see if it works there, another OS may be worth testing too.

    If you want you can always reach out to Adobe Support as well, 800-945-9120, and see if they can help trouble shoot.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices