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susavei
Participating Frequently
Nov 16, 2013 11:42 PM UTC
Answered

Connect only works if I change the language preference to English

Since yersterday Connect only works if I change the language preference to English. I can not create meetings if the selected language is Spanish (the language I work with), nor students have had access with the link that I created last week and missed the class.

But if I change in My profile/Edit my preferences/Language/ to English, then everything works perfect. Thank you!!

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Avinash K Gupta
Avinash K GuptaCorrect answer
Adobe Employee
Nov 17, 2013 5:14 PM UTC

Thanks for reporting the problem. We have identified the issue and are working to fix it before Monday morning.  I will let you know once we have deployed a fix so that you can verify it is working for you.


We have deployed the fix. Please verify and let us know if you are still facing an issue.

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5 replies

Anonymous
Nov 16, 2013 11:50 PM UTC

Thank you for post. Since yersterday Connect can not accesible. I hope that adobe try to solve this problem asap.

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susaveiAuthor
Participating Frequently
Nov 17, 2013 12:15 AM UTC

Sorry, esgo_esgo, you're saying me that Adobe Connect is not working since yesterday and all the people who  had activity could not realize it? i want to understand properly. Thank you

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Avinash K Gupta
Adobe Employee
Avinash K Gupta
Adobe Employee
Nov 17, 2013 4:50 AM UTC

Thanks for reporting the problem. We have identified the issue and are working to fix it before Monday morning.  I will let you know once we have deployed a fix so that you can verify it is working for you.

Translate
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