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Louis-YvesRoy
Participant
October 8, 2009
Question

Connect Pro and Mac OS X

  • October 8, 2009
  • 1 reply
  • 939 views

we begin this week to use Adobe Connect pro meeting with PCs . No problem with webcam, sounds and sharing.

I try the same with Mac OS X and Sounds and sharing are ok.   BUT  I'm not able to see and use my webcam .

Why ?

thanks to help me

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    1 reply

    D
    ddsawyer
    Participant
    October 12, 2009

    Hello Louis,

    I would recommend first trying to determine if the problem is with the camera and/or its connection to the mac...

    With no other applications running on the Mac, try the following:

    1. Launch iChat (/Applications/iChat.app)

    2. Open the iChat applicaiton preferences (iChat Menu > Preferences)

    3. Click on the "Audio/Video" tab

    Can you see the the live camera's video in that window?

    Also, is the web cam a built-in camera (iSight) or an external USB camera?

    -Dave

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