ConnectNow Add-in not installing

Question

using Windows 7 64bit

when I "Share My Screen" from any of my CS5 programs i get to the "Share My Computer Screen" button in Firefox 6.02. When i press the button i get a white box that pops up "Adobe ConnectNow Add-in, To use this application, you need the Connect Now Add-in. Would you like to install it now". When i click yes nothing happens. I went to Troubleshooting under Help Menu at top, and did the "Test Meeting Connection", i get to an install button and same thing, box pops up but cant follow thru wirth yes.

I tried downloading the add-in from connectnow support and when i run it, it disapears after a flash on the screen.

Looking for help with this issue. Thanks.

Anonymous · Answer

Adobe ConnectNow is not the same technology as Adobe Connect. They are two completely different products based on different source code and designed for different customers. ConnectNow is free and designed for home users, while Adobe Connect is an enterprise web conferencing and elearning tool.

Questions about the ConnectNow add-in would not be applicable in this forum as Connect uses a different add-in.

Please re-post your question at this forum:

http://forums.adobe.com/community/acrobatdotcom/acrobatdotcom_connectnow

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