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Anonymous
Feb 16, 2014 6:28 PM UTC
Question

Content didn't move when trial was upgraded

I upgraded from the trial version before it expired.  Now my trial has expired, but none of my content is in the new room.  Anyone know how to fix this?

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Feb 17, 2014 2:48 PM UTC

    Sounds like you were given a new account, as opposed to transitioning your trial to a paid account. I would double check with who ever you worked with to make the conversion to ensure that everything was done as expected.

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