Core functionality questions for a business user thinking of recommending

Inviting Participants It appears that the only way to schedule a meeting and invite attendees is if they exist within my Community, so adding a user for a one-off meeting presumably requires me to also send an email out manually? Connect meetings are persistant. You create the room once and can use it as many times as needed. So, even one-off meetings can be held in an existing room or you can create a new one for that meeting. People can join a meeting as a guest, no setup in Connect needed, or as a registered user, with a username and password for your Connect account. You should only need to send the URL for your room to the attendee(s).           2.  This seems a bit rough since in Webex you can just add any number of attendees you want whether they are internal or external, can Adobe Connect really not do this while configuring the meeting?  This isn't a room configuration setting. Think of the room as you creating a virtual version of a conference room. It is always there. Access to the room is controlled by you setting the access level or using the in room features to control if others are allowed in your room.           3. So I thought maybe it wouldn't be so bad if I can at least password protect the meeting so there's no chance of a crossed wire, but in the trial there doesn't appear to be an option to add password protection to the meeting and test this function?  There is the option to have the ability to have a password on a meeting room, but it will be required in addition to the individuals giving a guest name or using a username and password. The way to enable room passcodes is to go to Admininstration > Users and Groups > Edit Login and Password Policies. Toward the bottom of that page will be an option called Enable Meeting Hosts to enforce passcode for room access. Check that box and then click Save at the bottom of the page. You will then see the option to have a passcode of your choosing enabled below the Permissions section of the Edit Meeting page.           4. Could I have some input on these points and a suggestion of the smoothest method to invite a large number of attendees who are external to my company? I would just send a meeting invite or email with the link to your room. That should be all that is needed. Connect rooms are not unlimited in their capacity, most people have the ability to have upto 100 people in the room, but I recall that trial accounts have lesser capacity. Audio Webex provide an out-of-the-box audio dial-in option.  However, in Connect it looks like I have to source this myself and handle the integration?  Adobe doesn't provide teleconferencing service. You should be able to use just about any provider you want with the Universal Voice option, or you can reach out to MeetingOne, Intercall, Arkadin or PGi for a fully integrated phone bridge. Here is a the walkthrough in setting up a Universal Voice bridge, Setting Up Universal Voice - Adobe Connect User Community, fully integrated providers should just need your account credentials. Then the phone bridges can be associated with your room. I could handle this (although I have a feeling it will end up costing much more than Webex) but could someone suggest an integration service that would also give me a free trial which I could test with my Connect free trial - thereby allowing me to actually test the thing for real? I can help you start a conversation with a provider, feel free to reach out off forum. I can be reached at jorma[at]realeyesconnect.com. A free trial shouldn't be an issue. Support Time will tell how quick and useful the support forum is (I find forums are often a bit of a mix-bag most of the time) but is there any telephone support that would be available if I were to buy a subscription to Connect in order to get more rapid support, particularly when just starting? This forum and Adobe Connect User Community are great resources. You can always call Adobe support at 800-945-9120, and that may or maynot be better than posting here. It really depends on the problem you are having as to which is the better option.

Mark, if you would like, I'm happy to discuss Connect, its functionality and licensing off-forum. Feel free to reach out at any time.

Jorma