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Participant
May 23, 2012
Question

Could not find language file error message

  • May 23, 2012
  • 2 replies
  • 5835 views

I connected without problems to the login screen last night, but when I tried to log in to a session on my computer, I got this message:

Could not find language file https://arkadinoneplace-ah.adobeconnect.com/common/meetingAS3/lang/breezeopenmeetingstrings-en.xml --- https://arkadinoneplace-ah.adobeconnect.com/common/meetingAS3/launcher/launcher.swf

I could connect and login on 2 other computers in the house, so didn't miss the session, but want to be able to use my computer in future. The session was in English and my set language is English (Australia), as the meeting room and I are both in Sydney.

Any ideas on what is wrong with my computer settings? I am using Windows 7. I checked that the Explorer settings are the same in the computers that worked.

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    2 replies

    Participant
    June 18, 2012

    We had the same problem with one user, here is the article she followed to fix the problem. http://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox?s=video+doesn%27t+work+in+firefox&r=0&e=es&as=s Might not be the same scenario for you but thought it might be of help.

    Inspiring
    June 18, 2012

    Do you know which solution worked for her: Disabling RealPlayer or downgrading to Flash 11.2?

    Participant
    June 18, 2012

    the disable real player

    Inspiring
    May 23, 2012

    One of our users reported a similar problem, but I'm at a loss to explain what caused it.