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debx
Participant
May 23, 2012 6:45 AM UTC
Question

Could not find language file error message

I connected without problems to the login screen last night, but when I tried to log in to a session on my computer, I got this message:

Could not find language file https://arkadinoneplace-ah.adobeconnect.com/common/meetingAS3/lang/breezeopenmeetingstrings-en.xml --- https://arkadinoneplace-ah.adobeconnect.com/common/meetingAS3/launcher/launcher.swf

I could connect and login on 2 other computers in the house, so didn't miss the session, but want to be able to use my computer in future. The session was in English and my set language is English (Australia), as the meeting room and I are both in Sydney.

Any ideas on what is wrong with my computer settings? I am using Windows 7. I checked that the Explorer settings are the same in the computers that worked.

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    5 replies

    CCNBSA
    Participant
    Jun 18, 2012 1:51 PM UTC

    We had the same problem with one user, here is the article she followed to fix the problem. http://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox?s=video+doesn%27t+work+in+firefox&r=0&e=es&as=s Might not be the same scenario for you but thought it might be of help.

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    Kristian_C1
    Inspiring
    Jun 18, 2012 2:05 PM UTC

    Do you know which solution worked for her: Disabling RealPlayer or downgrading to Flash 11.2?

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    CCNBSA
    Participant
    Jun 18, 2012 2:09 PM UTC

    the disable real player

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    Kristian_C1
    Inspiring
    May 23, 2012 3:56 PM UTC

    One of our users reported a similar problem, but I'm at a loss to explain what caused it.

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