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Participant
November 4, 2010
Question

Desktop Share Not Working Properly

  • November 4, 2010
  • 1 reply
  • 777 views

Hello.  Has anyone else been experiencing problems with the Desktop sharing feature?  I noticed yesterday that when I click on Share desktop, I no longer get the option to share Desktop, windows, or applications.  It just goes away and my participants cannot see anything.  Uploading documents works, but it takes much longer than just sharing my desktop and presenting from my computer is faster and easier.

Anyone?  Or is it just me?

Edit:  I just looked at the top of the sharing window says shareundefined.  Maybe that helps.

Message was edited by: TomWedell

    This topic has been closed for replies.

    1 reply

    Akhil_Kamboj
    Participant
    November 9, 2010

    Hi, to get the issue resolved

    • Go to the link - http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html
    • Click on 'Delete All Sites' and 'Confirm'.
    • Close all meetings and try to open again.

    If it still doesn't work then try to reinstall the Adobe Connect add-in.

    Hope it helps..!!

    Thanks

    Akhil

    November 11, 2010

    Thanks Akhil that worked for me.