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P
PHNYC
Participant
November 15, 2009
Question

Did latest MAC OS update break connectaddin...?

  • November 15, 2009
  • 1 reply
  • 436 views

Mac Snow leopard - since the latest update this week, connectaddin is not working.

Conference room is fine if I delete it - but if it installs (or if I install the newest version) then the room just locks up on on the little waiting to load windows and never finishes connecting.

Worked fine before this week.

Any one else see this?

Thanks

Paul

    This topic has been closed for replies.

    1 reply

    T
    Timm-Emanuel
    Participant
    November 18, 2009

    Hi, I am using Vista Ultima x64 and the same behavior is observable. The only changes to the system were update(s) in the last seven days. Yesterday I then noticed that loading the Connect Add-In PlugIn messes up the meeting room. All I can see is a little white window. Deinstalling the Connect Add-In allows at least to login to a meeting and participate as attendee. As soon as I try to share or broadcast content and therefore download and install the Add-In again, the problem shows up anew.

    Update:

    This morning  (TUE 17th Nov.09) I could download the Add-In and it worked again (although I had to hit reload once). However, if I do the Audio Settings Wizzard, it complains that a newer Add-In should be used. If you say yes, it downloads again the broken version and the problems start anew, if you say no, everything works so far. It is a guess but it looks like Adobe reverted the Add-in back to the previous version for the main application, but the Audio Wizzards seems to 'see' still the newer (faulty) plugin.

    P
    PHNYCAuthor
    Participant
    November 18, 2009

    No solution here - Works fine on older MAC SL version but not on 10.6.2.

    Seems like no cares about Adobe Connect enough to use it otherwise someone else might be having this issue.

    Doesn't Adobe test these things?

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