Disable User in Adobe Connect

Question

I have a number of employees that have left my organization and I want to disable their account in Adobe Connect, but not delete them as I still may need to run a report on compliance training that has been completed. Does anyone know how I could suspend these accounts, or expire their passwords without the system generating emails to notify them that their password is about to expire? I want to prevent unauthorized access as they are no longer employees.

Jorma_at_Knox · Answer

Deleting a user in Connect does not remove the reports for that user. Deleting the user is the best way to suspend the account. If their account is re-created with the same login ID, Connect will continue to associate the reports/access with that user ID.

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