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April 20, 2021
Question

Disconnected when host video appears

  • April 20, 2021
  • 1 reply
  • 153 views

Since the most recent update, I've noticed that disconnections happen on the client's end when a co-host's video appears during the streaming session.

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1 reply

Participant
April 27, 2021

Hi,

 

I haven't experienced this, but a participant could not see my screen share when they could view other layouts.  

April 27, 2021

It seems like Adobe Connect has a lot of issues, but they are never resolved, users end up moving to different platforms. In the future, try switching from the app/software version to the browser version or vice-versa depending on how your participants are logging on.