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AndresGarridoG
Participant
Jan. 30, 2013 7:20 PM UTC
Frage

Does anyone know how to recover a deleted recording?

I made a mistake by deletting a recording instead other, I need to recover this file but i cannot find it, can you help me with this issue?

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    4 Antworten

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Jan. 31, 2013 4:09 PM UTC

    Once it is deleted, it is gone. So, don't expect to find it.

    However, if you are on a licensed deployment, you can see if your server admin can go and find it in a back up of the files. If you are hosted with Adobe, you can call support and see if they have a method for recovering it, 800-945-9120.

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    upender345
    Participating Frequently
    Okt. 23, 2013 5:47 AM UTC

    Hi,

    We have a adobe connect hosted in our campus, one of my collegues deleted a recorded file, and we dont have a back up of the Adobe connect.  Can you please help me in this regard. Please help me !!!

    Regards

    Upender

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    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Okt. 23, 2013 2:59 PM UTC

    If your campus doesn't have a back up of the Connect system, then there is not much that can be done. Once an object is delete, it is purged from the system.

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