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Participant
August 19, 2008
Question

Downloading ADOBE 7.1.0

  • August 19, 2008
  • 1 reply
  • 1090 views
I currently have ADOBE 7.0.9.

There is an update to 7.1.0

I can download the update but when it begins to install, it stops and gives the following error message:
Unknown Error [ Error 20971520 ]

Can anyone help? Thanks.
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    1 reply

    Known Participant
    August 20, 2008
    I had a similar error message when I tries to run the version 7 upgrade from version 6. I got around it by logging in as a *local* administrator. My domain administrator login did not work for some reason.
    harrupjlAuthor
    Participant
    August 20, 2008
    MIKE:
    Thanks but I'm not savvy enough to know how to do what you did. Can you provide a simple explanation as to how for me to do that?

    Has ADOBE ever addressed this error message to your knowledge? It does not come up when you do a SEARCH on the ADOBE website.

    Thanks.

    Jess
    I currently have ADOBE 7.0.9.

    There is an update to 7.1.0

    I can download the update but when it begins to install, it stops and gives the following error message:
    Unknown Error [ Error 20971520 ]

    Can anyone help? Thanks.
    harrupjlAuthor
    Participant
    August 20, 2008
    MIKE:
    Thanks but I'm not savvy enough to know how to do what you did. Can you provide a simple explanation as to how for me to do that?

    Has ADOBE ever addressed this error message to your knowledge? It does not come up when you do a SEARCH on the ADOBE website.

    Thanks.

    Jess
    I currently have ADOBE 7.0.9.

    There is an update to 7.1.0

    I can download the update but when it begins to install, it stops and gives the following error message:
    Unknown Error [ Error 20971520 ]

    Can anyone help? Thanks.