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kjclark82
Participant
September 23, 2013
Question

Editing webinar recording - experiencing problems...

  • September 23, 2013
  • 1 reply
  • 568 views

Hello,

I was wondering if anyone can help me with an issue I am experiencing when I edit a webinar recording...

My team just hosted a webinar this morning. I started the webinar recording early (about 6 min) and have just gone in to edit the initial dead time out. However, when I cut and then resave the recording, it opens back up (as it normally would) but the recording will no longer advance. When I try to play it manually, it only allows one-two words, then stops again.

This is especially odd as the recording let me edit the back end without any problems (recording opens and still advances). It just seems to be a problem when I cut the initial 6 minutes. I've tried editing the recording in both IE and Chrome... same results on both. I've also edited a few other various recordings today without a problem.

Any thoughts on why this is happening?

Thank you!

This topic has been closed for replies.

1 reply

Nikhil Sharma
Adobe Employee
Nikhil Sharma
Adobe Employee
September 24, 2013

Hi kjclark82,

Could you check and confirm from the connect webapp that the recording you have edidted is showin correct duration.

Also you can give it a try by "Reverting to original" and edit the recording again.

Once you go to meeting/seminar --> recordings then edit recording recording there is "Revert to original " option which brings back the original recording socould you please  try to edit it again as it is working fine for me and for you too with other recoridngs so just to check if something went wrong when you initially edted it.

hope this helps!

thanks

Nikhil

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