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Anonymous
Aug 5, 2013 3:35 PM UTC
Question

Email Triggers/Automatic Emails

         For some reason my automatic emails no longer send after my webinars.  I have set the time to go 24 after the scheduled time.  I can't seem to find the protocol for making sure these are sent, any ideas?  Thank you.

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1 reply

Adobe Employee
Vikash_Acharya
Adobe Employee
Aug 7, 2013 2:24 PM UTC

Hi fairchilr,

You can check the status of email triggers in log file (debug.log). Also, email triggers (suppose event host enable the Thank You email trigger and default schedule time is after 24 hr) is sent to event host so when event host received that email that means that email is sent to other participant as well.

Thanks,

Vikash Acharya

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