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georginas76137376
Participant
May 20, 2015
Question

Embedded Adobe Connect Event Catalog is not showing on mobile devices

  • May 20, 2015
  • 1 reply
  • 872 views

We've used the iFrame code to embed the Event Catalog on our website. Everything is fine and looks perfect when viewed on a desktop but when we use a mobile device (tried lots iPhone 6, iPad etc), the viewer can only see the Event Catalog box WITHOUT the events inside.

Any ideas? Very odd and frustrating! Could it be something to do with flash?

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1 reply

markerline
Inspiring
May 20, 2015

Not too keen on this software but based on your query I noticed that there was a separate app for mobile devices:

Adobe Connect | Mobile web conferencing

Click the link above ^^

georginas76137376
Participant
May 20, 2015

It's the Event Catalog rather than the events themselves that we are having trouble with (I agree the mobile app is a bit clunky to use).

We have the code embedded in our website. On a desktop it looks like this:

But on mobile devices it just has the top bit 'Events per page' and then no events listed underneath. Curious...

markerline
Inspiring
May 20, 2015

I think Connect does make use of Flash but I'm not entirely sure.  Have you also tried on Android devices with various browsers such as Google Chrome and Firefox?  Which browser(s) are you using on iOS?