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MosheAJU
Participant
Mar 11, 2019 9:49 PM UTC
Question

Enter room from as host - menu not available

Hello

From my meetings, click on open on a meeting that I am host, loads the adobe connect. I am showing as a participant and not as an host and the top menu is not available.

Thanks

Moshe

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Mar 15, 2019 2:14 PM UTC

    It sounds like you purchased the Named Host license. A requirement of this license is that you must be a member of the Meeting Host group. If you are just in the Admin group you will not have the ability to run/host a meeting, and when you join you will have only participant rights until a member of the Meeting Host group arrives.

    Solution, add yourself to the Meeting Host group.

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