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November 29, 2025
Question

Error after good installed Desktop

  • November 29, 2025
  • 1 reply
  • 125 views

Hello 

After installing the 64 Bit Windows 7 as an administrator, the Programme for the desktop, this Error occurred on my desktop :

"The procedure entry point CreatDirect3D11DeviceFromDXGIDevice could not be located dynamic link library d3d11.dll. "

pls guide me.

with Regards

    1 reply

    Randy Hagan
    Community Expert
    Community Expert
    November 30, 2025

    Windows 7 hasn't been supported by Microsoft — much less any third-party software, like everything from Adobe Systems — for a long, long time.

     

    I strongly suspect that Connect isn't the only current software you're having problems with running on Windows 7. You may be able to try running it through a web browser instead of the desktop app which is failing you, but I suspect that even there you're having problems keeping web browsing software up to date.

     

    Wish I had better news for you,

     

    Randy