"Error converting your file" on all powerpoint files

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When I try to upload a PowerPoint file of any type to Adobe Connect Pro, the coversion fails and I get an "error converting your file message." I uninstalled Adobe Connect Pro Add-in and allowed ACP to reinstall it but that didn't help either.

Does anyone have any idea what is going on here?

Thanks!

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E

echophia

Participant

http://toryburches.com/,I have the same problem.

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J

jedpaquetteAuthor

Known Participant

I had my system admin. reboot the server and it went away.

Sent from my iPhone

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A

Anonymous

Do you have any embed objects? and are these PPT or PPTX files created with the Windows version of Powerpoint, Connect does not support the MAC ppt files. have tried a simple PPT with just text? how many slides? are you uploading to the content folder or into a meeting? if meeting you may need author privs also.

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J

jedpaquetteAuthor

Known Participant

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