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June 5, 2014
Question

error message on reading device saying error dialog user not activated

  • June 5, 2014
  • 1 reply
  • 406 views

error message on reading device saying     error dialog  user not activated.  unable to open book to read

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    1 reply

    Jorma_at_Knox
    Legend
    June 5, 2014

    Which Adobe application are you using? Can you give any more details on what is causing the problem?

    January 15, 2015

    I had Adobe upgraded to from 1.2. to 4.1 on my Glow Light Nock at Barnes and Noble yesterday. I use a  MacBook Pro 2011 upgraded to 10.10.1. I have never had a problem download a book from the library to my nook in the past. By the time I get this issue resolved, my 2 week book will be overdue and my book club discussion 1/21. I have been to the genius bar at Apple store--not their problem. Two trips to B&N and

    the tech guy said he could fix the problem on a PC but not a Mac. It is not a Mac or Nook world.