Error to create a new event template

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I recent perform migration from adobe connect 8.2 to adobe connect 9.0. When I create a new event template and try to view it under Event Management I get - No resource found

Cannot serve request to /content/connect/c1/7/en/events/event/shared/24124/event_landing.html on this server

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Jorma_at_Knox

Legend

Have you tried this? Adobe Connect Event Template throws an error “No resource found”

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AudreynAuthor

Participant

Hello Jorma,

I appreciate your return, my problem occurs when I try to access an event that was created from a template. The Connect can not find the page for the event just access.

Below is the symptom of the problem.

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Jorma_at_Knox

Legend

It appears that the event page was never created. I'd verify that the template was saved and the event page was published.

If the process above isn't a resolution, you might need to just reach out to your Platinum Support contact to see if the product team at Adobe can identify and resolve the issue.

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