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Anne5E18
Participant
March 29, 2022
Question

Error uploading recordings to YouTube

  • March 29, 2022
  • 1 reply
  • 199 views

Hello, I have numerous Adobe Connect recordings I need to put on my YouTube channel. I have recorded them (made them offline) as MP4s, which is a supported YouTube file type. When I try to upload them to YouTube, 90% of the time it fails and I get the message "Processing abandoned. The video could not be processed." I cannot tell any difference in the files between the one that worked and the others that fail. I also do not know if there is a way to tell whether I made the recordings offline in standard view or in classic view (or if that would make a difference). The YouTube error message support is too generic to help. Does anyone have any insight? 

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    1 reply

    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    March 29, 2022

    It could be something in the MP4 encoding that YouTube isn't happy about. I'd test by re-encoding the videos to MP4. You should be able to use just about any application that can spit out an MP4 but a good free app is called Handbrake. https://handbrake.fr/ Try putting the MP4 into there and spitting it back out as an MP4 with the settings of your choosing. Then see if YouTube is less grumpy about it.

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