Error while downloading the ConnectNow addin

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Hi there,

I was trying to share my screen through ConnectNow with FlashPlayer 9 installed on a Windows Server 2003 machine with IE7 as the browser. Everything appeared fine until when I clicked the Share my screen button. It required a ConnectNow plugin and needed my Yes. It tried to download a plugin and suddenly popped a message 'A download error occurred. Try to download it again ?' and this kept on repeating and the plugin wasn't downloaded and I couldn't share my computer screen.
I tried to manually download the plugin by searching in Adobe.com site, but failed miserably.

Any help is greatly appreaciated.

Thanks in advance,
Prudhvi

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V

vltakacs

Participant

Hi,

I have the same problem with Firefox 3.0.6.

Adobe support help would be appreciated.

Regards,
Viktor Takacs

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C

cubertame

Participating Frequently

I can only get this to work in IE as well, perhaps it's something to do with the latest Firefox update?

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A

agnostik

Participant

I have the same issue in Firefox 3.0.5, and Google Chrome 1.0.154.36.

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D

dliddon

Participant

I have the same issue as well on a W2K3 machine with IE7 as the browser. This also fails on the same machine with Firefox 3.0.5.

Using the troubleshooting tool shows my version of flash is supported and the connectnow server connection was successful as was the speed test.

I have cleared my browsers (both of them) cache and installed the latest version of Flash

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