Event Management - How to Use?

Hello,

I need some help with event management. This tab is not available on my Adobe Connect and I am wondering how I can enable it. I need to promote my event with emails, as well as create a custom landing page, which I know can be done since it was something I had available to me in my free trial. It seems I might need to change my role to admin but I am not able to do this. Can anyone help me out with this? I have already spoken with 10 customer service reps and they have not been able to assist me.