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Participant
May 9, 2019 5:07 PM UTC
Question

Event Registration - Approval notification

I have an event series set up and have selected the option the "Require Approval" when people register. However, I don't get notified of the registrations and so need to go into Participation Management several times a day to check if anyone has registered (for each occurrence of the series) and approve them. Is there a way to automatically be notified when someone registers for such an event?

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4 replies

Known Participant
Jun 3, 2019 11:43 PM UTC

The only way to get notification when someone registers is to put your email address in as a 'BCC' for the approval pending email. Just click the 'Customize' link beside the 'Approval Pending Notification', enter your email, and save.

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FDeRienzo
Participating Frequently
May 16, 2019 2:31 PM UTC

Hi,

Do you receive other email notifications from the Adobe Connect Events module or is it just the approval notifications that are problematic?

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KenisAuthor
Participant
May 16, 2019 10:29 PM UTC

Hi,

No, I don't receive any other notifications other than accepting the event on their calendar if I've selected that option. However, they don't get the calendar event until I approve their registration. Sometimes, a participant registers and I won't know they're waiting for approval unless I log in and check the Participant Management area.

The only way I've seen around this is to not require approval. However, for our events, we will definitely need to.

Thanks

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FDeRienzo
Participating Frequently
May 17, 2019 1:18 AM UTC

Is your Adobe Connect account hosted by Adobe or is it on-premise? If the former, what is the URL of the most recently affected Event?

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