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K
Kenis
Participant
May 9, 2019
Question

Event Registration - Approval notification

  • May 9, 2019
  • 2 replies
  • 458 views

I have an event series set up and have selected the option the "Require Approval" when people register. However, I don't get notified of the registrations and so need to go into Participation Management several times a day to check if anyone has registered (for each occurrence of the series) and approve them. Is there a way to automatically be notified when someone registers for such an event?

This topic has been closed for replies.

2 replies

C
Connectionist
Known Participant
June 3, 2019

The only way to get notification when someone registers is to put your email address in as a 'BCC' for the approval pending email. Just click the 'Customize' link beside the 'Approval Pending Notification', enter your email, and save.

FDeRienzo
FDeRienzo
Participating Frequently
May 16, 2019

Hi,

Do you receive other email notifications from the Adobe Connect Events module or is it just the approval notifications that are problematic?

K
KenisAuthor
Participant
May 16, 2019

Hi,

No, I don't receive any other notifications other than accepting the event on their calendar if I've selected that option. However, they don't get the calendar event until I approve their registration. Sometimes, a participant registers and I won't know they're waiting for approval unless I log in and check the Participant Management area.

The only way I've seen around this is to not require approval. However, for our events, we will definitely need to.

Thanks

FDeRienzo
FDeRienzo
Participating Frequently
May 17, 2019

Is your Adobe Connect account hosted by Adobe or is it on-premise? If the former, what is the URL of the most recently affected Event?

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