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A
Anonymous
January 31, 2013
Question

Event Templates

  • January 31, 2013
  • 2 replies
  • 1490 views

When trying to edit  a template, I commonly get a "No resource found" page. After I try to edit it again a few times, I will be able to edit the template, but see "The sco-id parameter is missing"on the template page. I see the sco message on other templates also. Anyone else have strange things with the Event's module.

Also - suggestion to Adobe about this site: Create some categories like the ConnectUsers forum had.


This topic has been closed for replies.

2 replies

R
ReenaYaduvanshi
Participant
July 3, 2013

Hi Robert,

When we click on Edit Template or if we try to edit anything then we are in the Edit Mode , which means that we are still making changes . Now the Connect Engineers have not shown any SCO ID information on that page which reflects the frame of the page is associated with this information . On the Edit Page when you see this message "The SCO-ID parameter is missing" , that means that there is a method which is running behind this frame which expects a SCO ID and unless the SCO ID is available it would not reflect you the information associated with it .As per to the code behind that page the SCO ID fills up at run time when trying to access the content.

Thanks !

Adobe Connect Support

R
RAVIJAIN1990
Participating Frequently
February 14, 2013

Hi

Robert

This is Ravi from tech support team of adobe connect and this seems to be like a account specific issue so what i can suggest is please give us a call and we would require a bit more information to work it out .

Thank You

Adobe Connect Support Team

Contact no : 800-422-3623

A
Anonymous
February 14, 2013

Ravi,

I get nothing but deflection and dead ends with  Adobe Connect tech support. Here is another message that often comes up when activating an email template.

If you use the reload icon and activate again, you will successfully activate the template. The errors mentioned haven't been consistant (as far as I can tell). They happen to me (as an Admistrator) and to an Event Administrator.

M
michellentiboston
Participating Frequently
February 26, 2013

Don't feel bad - I have been waiting since January 8th for a resolution to my issue.  My template isn't working - it only loads a layout that has one Notes pod that says The template you are looking at is the one we use if the default template isn't working.

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