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Bret_Lynch
Participant
April 17, 2014
Question

Expired account

  • April 17, 2014
  • 3 replies
  • 807 views

Please let me know how to access a webinar that was sent to me by email?

When I try to open the webinar a message pops up saying my account has expired?

This topic has been closed for replies.

3 replies

M
Maria_Hassan
Participant
April 17, 2014

Let me know your email id so that we can start working on this.

Jorma_at_Knox
Jorma_at_Knox
Legend
April 17, 2014

Maria is an Adobe Employee, not just some random person asking for your credentials.

Maria, can you request that your badge be changed from 'member' to 'employee'? It will help everyone know your ability to help. It may also be worth having a signature that indicates your role within Adobe.

Bret, I would also recomend that you reach out to Maria via Private Message or email, if you want to share that with each other, to keep your personal information off a public forum.

M
Maria_Hassan
Participant
April 17, 2014

Can you help me with the webinar link?

Please confirm with the admin/meeting host whether you are a part of the "Users and Groups".

Jorma_at_Knox
Jorma_at_Knox
Legend
April 17, 2014

It is possible the account has expired.

I would verify that the URL you are clicking on is what is being accessed in your browser.

Is this your account, or the account of another organization?

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