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splumer
splumer
Participant
February 10, 2015
Question

External mic won't work with Connect

  • February 10, 2015
  • 1 reply
  • 281 views

I'm trying to use an external mic with Connect on a Dell Latitude D630. Right-clicking the mic icon in the Connect window and clicking "Settings" (technically Flash settings) brings up line in and mic options, but I only get the built in mic, which picks up everything, including the internal fan in the computer. Audio drivers are up to date.

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    February 10, 2015

    Was the external mic plugged in before you launched your Connect room? Does your OS see the mic? Have you tried launching the meeting room with the Connect Add-In to see if it behaves differently?

    splumer
    splumerAuthor
    Participant
    February 10, 2015

    Yes, yes and I'm using it as the add-in. I swapped out the mic for a USB audio interface with a mixer fed to it, and that solved pretty much all of my issues. Thanks for your time, regardless!

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