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A
Anonymous
August 29, 2014
Question

File Share Pod in Meeting Room: File Names Changed by Connect 9?

  • August 29, 2014
  • 1 reply
  • 299 views

In Connect 9.1 I create meeting rooms. After I have one "just right" I move it to the My Templates folder, to be used in future as the basis for other meeting rooms. The room that I put in My Templates folder contains a File Share Pod, and in that I uploaded three PDF files (small file size).These PDF files had names like "Course Journal" and "Job Aid".

BUT, when I created a new meeting room based on the template room, the File Share Pod in the new room contained the right number of files, but with names like "/p4cofh5hqse/".

How can I make Connect use my file names instead of the names it assigns?

My alternatives now seem to be two:

- In each of my new rooms, open the File Share Pod and rename each file (if I make 5 rooms, and each has 5 files, you can see this will take a lot of time and wasted energy)

- Don't put files in the original meeting room's File Share Pod. Then upload files into each new room's File Share Pod from either my local machine or from Shared Content or My Content. Again, a lot of work.

Thanks, Colleagues, for posting some suggestions/answers!

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
August 29, 2014

It looks like it is taking the name from the URL for the content object. Try uploading the files to your Content library and give them a custom URL, like course_journal and job_aid. Then place those files in the file share pod of the template room and see if it takes the name or the url to the rooms created from it. Maybe not a 100% solution, but may be a good enough work around to save you more pain and effort.

This sounds like a bug to me. Maybe worth reaching out to support to see if they can qualify it as one or identify the root problem causing the issue.

A
Anonymous
September 3, 2014

Thanks Jorma. The next time I create a template meeting room, I'll use your suggestion about assigning a custom URL to each item in the Content library that will be used in the resultant new meeting rooms based on the template room. And I'll report back here what I learned.

And if the problem merits it, I will indeed reach out to support.

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