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Participant
January 10, 2012
Question

Has anybody integrated Shoretel conferencing with Adobe Connect?

  • January 10, 2012
  • 2 replies
  • 1361 views

Has anyone integrated ShoreTel audio conferencing with Adobe Connect? If so, I would love some tips on how to do it.

This topic has been closed for replies.

2 replies

Participant
August 3, 2016

We have updated to Adobe Connect 9+ and were wondering if ShoreTel and Connect will work together yet.  Has anyone been able to setup ShoreTel with Connect successfully?

Blair

Known Participant
February 7, 2012

James, I'm interested in this topic as well! I am not an IT person, just a user. I have Tech Support who are dealing with this. We have integrated our Shortel system 99.9% with Connect, but for some reason we can't get the DTMF to send properly. Very frustrating! Adobe has provided some assistance. Adobe wanted the SIP information (SIP IP adddress, username and password) which we set up; but my IT folks needed the correct ports that Connect wanted. This is what they sent me:

Below are the ports you

need to open to make FMG talk to your SIP server:

2222 - HTTP

8506 - RTMP

Flash Media Gateway to Internet   SRC-IP=<Server-IP>,

SRC-PORT=5060, DST-IP=ANY, DST-PORT=5060

Internet to Flash Media Gateway   SRC-IP=ANY, SRC-PORT=5060, DST-IP=<(>

<<)>Server-IP>, DST-PORT=5060

Flash Media Gateway to Internet   SRC-IP=<Server-IP>,

SRC-PORT=5000_TO_6000, DST-IP=ANY, DST-PORT=ANY_HIGH_END

Internet to Flash Media Gateway   SRC-IP=ANY, SRC-PORT=ANY_HIGH_END,

DST-IP=<Server-IP>, DST-PORT=5000_TO_6000

Maybe this will help?

Penny

Participant
February 4, 2014

Hi,

I'm curious if you were able to get Adobe Connect working with your ShorTel system? It looks like you were almost there but were having issues with the DTMF sending properly. Any updates on this would be appreciated!

Thanks!