HELP

I need to talk to Adobe but I cannot get an email address or a phone number that helps me in any way other than being paid by the hour to be on hold.

I want to start an Adobe site licesnse and upgrade maybe 15 clients, it has been a nightmare not being able to have them all on the same version, I also think its crap that I cannot buy more copies of 5.5 the day 6 comes out, if I could get 14 more copies of 5.5 I wouldnt be having so many problems. InDesign 5 not being able to just open a InDesign 5.5 file is just wrong, they are the same program, PSD's dont work this way, why do InDesign files????