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Participant
April 1, 2020
Question

Host a meeting with Adobe connect

  • April 1, 2020
  • 1 reply
  • 108 views

Hello,

Our association bought some days ago a licence for Adobe Connect (webinar manager 100), we are trying to do some simple test: one of us create the on-line meeting and the other connects to it, but this does not work.

 

Sometimes the person who wants to connect get the message "the user limits for this accounts is exceeded" whereas we are only 2. 

 

There is probably a mistake in our settings but we do not find it, not even in the on-line FAQ and tutorials.

 

Would you have a details solution for us.

 

Many thanks in advance

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    1 reply

    Jorma_at_Knox
    Legend
    April 1, 2020

    You need to create the session in the My Seminar folder with the user account assigned to the Webinar Manager 100 license. The Meeting function won't work as you didn't purchase a license for that version of the live meeting application in Connect. Meeting rooms will be limited to 1 attendee vs. your 100 seat Seminar Room license.